Refund and Returns Policy

Liquidation Sale – Terms & Conditions

• Strictly while stocks last. No rain checks or back orders under any circumstances.

• No back orders. Only items physically in stock at the time of order are available.

• A sale is only confirmed once items have been dispatched.

• We reserve the right to reject or cancel orders for products that are out of stock.

• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

• Payment must be made in full at the time of purchase. No credit accounts or deferred payment options are available.

• No returns or refunds for change of mind on liquidation sale items.

• All sales are final except where required under the Consumer Guarantees Act 1993. This does not affect your rights if a product is faulty, not fit for purpose, or not as described.

• In-stock items usually ship within 24 hours during business days.

• Free pickup is available from our North Shore warehouse:
  Strouds, 14G Vega Place, Rosedale, North Shore, Auckland.

• Customers will be contacted once their order is ready for collection.

• All products are covered by standard manufacturer warranties only, where applicable.

• Discounts apply to sale stock only and cannot be combined with any other offers.